Our Story
IDR Technology Solutions was founded in 2007 by a 21-year-old entrepreneur with $600, a credit card, and a relentless drive to build something bigger. What began as an online electronics store quickly evolved into a service-based company, offering AV installations and computer support to small businesses and residential clients.
By 2009, we expanded into structured cabling and IT consulting, laying the groundwork for what IDR would eventually become. In 2013, we secured our New York City security alarm installer license and entered the security integration space—one that would soon define our future.
For years, we operated behind the scenes as a subcontractor, quietly building our reputation through hard work, hands-on service, and a refusal to cut corners. In 2015, everything changed. We started taking on major clients—nonprofits, enterprises, and multi-site organizations—earning their trust with white glove service, dedicated project management, and true technical partnership.
Today, after 18 years in business, we've grown into a trusted regional integrator with reach across NYC, New Jersey, Florida, Texas, California, and beyond. But our core hasn't changed—we still show up, solve real problems, and support every system we sell.
We didn't get here overnight. We earned it.
Our Mission
At IDR Technology Solutions, our mission is to deliver cutting-edge security and technology infrastructure with unmatched service, expert guidance, and white-glove project execution — empowering our clients to operate safer, smarter, and more efficiently.
Our Values
Show Up. Do the Work.
We believe in being present, prepared, and committed—on every job, for every client. No shortcuts, no excuses.
White Glove Service
From kickoff to closeout, we deliver with care. That means clear communication, structured project management, and full system documentation in the IDR Portal.
Earn it, Every Day
Trust is built through action. We work to earn our clients' confidence on every project—not just with words, but with results.
Technical Excellence
We don't just install—it has to work. Our team is trained, certified, and obsessed with doing things right the first time.
Adapt and Grow
The tech changes, and so do we. We're always learning, always evolving—because staying sharp means staying useful.
Partnership over profit
We play the long game. Our relationships matter more than the upsell. If it's not the right solution for you, we won't recommend it.
Client Education
We take time to explain systems clearly, so you're not just a customer—you're confident and informed.
Security-First Thinking
In everything we install—from networks to access control—security isn't a feature, it's the foundation.
Founder's Message
Michael LaPunzina
I started IDR Technology Solutions with $600, a credit card, and a belief that this industry needed something better — cleaner work, honest relationships, and real follow-through.
For eight years, I worked full-time in accounting while building IDR from the ground up. During that time, I earned my CCNA, became a licensed NYS Alarm Installer, and studied computer science at Baruch's MBA program. Since then, we've grown into a trusted technology partner with deep expertise in security, networking, and system design — backed by top-tier manufacturers and a rock-solid team.
Our success isn't just about technical skill — it's about attention to detail and the quality of our relationships. I believe every client should feel like a friend. Compatibility matters, and trust is everything.
Today, IDR is powered by a dedicated support team, a full-service division, and a growing regional footprint — with a reputation for doing things the right way, from the first site walk to the final handoff and beyond.
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Meet Expert Team
At IDR, our team is the driving force behind every innovative breakthrough. A blend of strategic minds, tech experts, and creative thinkers — all aligned to build bold solutions.
Anthony Paduano
Director of Operations
Klaus Isufaj
Project Manager, Security & Infrastructure
Sunny Kwong
Technical Support Lead
Andrew Berkowitz
IT & Security Solutions Sales Engineer
